Auto repair and service shops can be a little intimidating and overwhelming to the average customer. Carl and Maureen Hutchinson, owners of Complete Automotive in Springfield, Missouri, want to be known for operating differently, and that’s a good thing.
Think about the areas of your automotive business; each serves a different function. Some are guest centered, some are heavy traffic and others are work areas. To help you determine a plan for your floor mats, take a look at our front door to shop floor map. This layout gives you a good idea of which mats work in which areas.
As you’re well aware, in today’s digital world it is not enough to just have a website or Facebook page. But keeping up or creating an official strategy for the first time can be overwhelming. We’ve gathered some solid tips to get you started.
Being in the Automotive industry, you’re no stranger to employee turnover. Whether you’re a repair shop owner or dealership manager, you know firsthand how difficult it is to hire and retain quality staff members. But it isn't all doom and gloom.
Sales sustain a business, but the job shouldn’t be considered done once a sale is finalized. At a car dealership, repair shop and parts store, building and nurturing customer relationships is crucial. Here are some ways to turn new customers into returning customers.
Everyone has their favorite pair of jeans. Whether it’s heavyweight denim carpenter jeans or denim with reinforced seams for working in the auto shop, jeans are dependable, tough and comfortable. Let’s take a look at how this fabric became a workwear powerhouse.
Matt Harris, owner of 40 Cal Customs bike shop, is full speed ahead while also honoring the history of the craft. Harris shares his genuine love for building bikes and why he chooses to use tools from the 1930s.
In the automotive industry, it isn’t just about how quickly you can perform an oil change. In order to be successful, the functionality and appearance of your total facility matters. From the front door to the shop floor, your business needs to be clean and safe for customers and employees.